Questions and answers
Question x Answer
Answers about unlocking, repair, payment, warranty and remote work.
About this section
Here we collected the most frequent questions about unlocking, repair, diagnostics and remote service.
You can quickly understand what data is needed, how prices are confirmed and which services are available online.
If the case is unusual, send the model, IMEI/SN if available and a lock screen photo - we will suggest the safest route.
What devices do you repair and unlock?
We work with iPhone, iPad, MacBook, Samsung, Xiaomi and other popular brands.
Services include hardware repair, software repair, unlocking, data recovery and consultations.
Where are you located? Can I come without an appointment?
Our service is located in Vologda, Arkhangelskaya 12.
You can come during business hours, but for faster service we recommend confirming availability by phone first.
Which services are available remotely?
- ✓IMEI/SN checks
- ✓Consultations on instructions
- ✓Online unlocking for iCloud, MDM, passcode, Google FRP, Xiaomi ID and other cases
- ✓Device check and preparation before purchase
What warranty do you provide?
Repair work and spare parts have a warranty from 1 to 6 months.
For unlocking and software services, we support the client through the whole process and explain limitations before payment.
How do I find the repair or unlock price?
Open the price list for your brand or send the device model and issue through the site, Telegram or WhatsApp.
The final price is always confirmed before repair or payment starts.
How long does repair usually take?
Common repairs such as screen, battery or connector replacement are usually completed within 1-2 hours if the part is available.
Complex board repairs can take from 1 to 15 days depending on diagnostics and parts availability.
Do I need to leave the whole device?
In most cases yes, because diagnostics and final testing are done on the assembled device.
For some remote services or separate parts we will tell you the exact requirement before starting.
What should I send for an online consultation?
Send the device model, a short description of the issue, IMEI/SN if available and a photo of the lock or error screen.
This helps us choose the correct method and avoid unsuitable services.
Did not find an answer?
Describe the device model and the issue - we will suggest a solution and price.